The Bridge Youth & Family Services Society

General information

The vision and mission of The Bridge Youth & Family Services Society will be achieved by embracing the following core values which guide our work:

Acknowledgment of Our People: We value people as our most important resource and work to ensure our employees and volunteers are adequately trained, supported, and rewarded. We work to find a healthy balance between individual and organizational goals.

Community Collaboration: We cooperate and form partnerships with other agencies, governments and businesses, for the purpose of providing quality service for those who are supported by The Bridge. We openly and freely share information and resources that will enhance the lives of individuals within the communities we serve, and increase the capacity of the communities in which they live.

Excellence and Innovation: We embed continuous quality improvement systems as a cornerstone of our organizational culture and our work. We implement ongoing measures of effectiveness and efficiency, explore the most current research in related fields, and work to meet or exceed the most current standards of programs and services associated with accreditation and best practices in the field. We subscribe to a code of ethics to further ensure accountability.

Honour and Respect: We recognize and support the fundamental rights of the individuals we serve, those who work for the organization, and our volunteers. We regularly seek feedback on the experience of those we interact with and take actions to remediate concerns or complaints in a timely and transparent manner. We believe services that are voluntary, involve the program participant, and are the least intrusive in the shortest period of time demonstrate the respect to which we aspire.

Inclusive: We strive to provide equitable and accessible services to all, overcoming and reducing barriers wherever possible. As a culturally competent and diverse organization, we model respect for gender identity, sexual orientation, spiritual practices, ethnicity, age, ability, socio economic status, language, and culture.

Leadership: We believe we have a responsibility to provide leadership in advancing conversations and progressive social policy change on behalf of those we support and the broader community in which we offer our services.

Strength Based: The Bridge recognizes the inherent strength and value in each person with whom we work and believe that everyone, regardless of circumstance, requires opportunity to grow, connect, and be supported. We strive to ensure that all individuals who access the services of The Bridge, feel respected and valued.

Sustainable: We operate with a focus on both corporate and individual responsibility to support sustainability: social, environmental, and fiscal. We are responsible stewards of the resources we are entrusted with and conform to our legal, moral and fiduciary responsibilities.