Samsung

General information

We’re the largest technology company in the world (based on annual sales) but we’re guided by a very simple philosophy – always work for a better tomorrow. This philosophy has inspired us for more than seventy years. Whether it’s computers or smart phones, washing machines or televisions, our products are always designed with an eye toward a better future.

Enjoy connecting with other people who also like Samsung and learn more about our company, products and offerings. Your comments help guide our way forward so feel free to share them often. Check out the wall for news and conversations, and check out our other tabs for other info, videos, photos, tweets and a whole lot of other fun stuff.

COMMUNITY GUIDELINES

While we’re excited to hear from you, it’s important to note that Samsung fan postings to the Samsung Facebook fan page are not representative of the opinions of Samsung, nor do we confirm their accuracy. As part of our commitment to you, the fans, we’ll do our best to ensure the postings on our fan page are in line with Samsung philosophies.

Samsung expects that users will not post content that falls into the following categories and reserves the right to ban/block users and/or remove postings from individuals, brands, groups, organizations and any other Facebook page that are:

- Depicting dangerous activities
- Depicting another person in a photo or image without that person's consent
- Abusive, racist, sexist, hate-speech, defamatory or obscene
- Fraudulent, deceptive or misleading
- In violation of any intellectual property right of another person or company
- In violation of a duty of confidentiality to Samsung or another person or company
- Containing personal information of another person (including, but not limited to, employees of Samsung Canada) without that person's consent
- In violation of any law or regulation
- Spam, self promotion or irrelevant posts
- In violation of Facebook’s Terms of Service
- Otherwise offensive

SUPPORT

To reach customer service for Samsung products purchased in Canada, please fill out the form on the Support tab and we’ll get in touch with you directly.

https://pages.samsung.com/ca/fbsupport/English/index.jsp

Additional support resources:

- http://www.samsung.com/support

- 1-800-SAMSUNG (8:30 am - 12:00am EST, 365 days a year)

- Live Chat Support (24 hrs, 365 days a year)
Website: https://base.liveperson.net/hc/7385954/?cmd=file&file=visitorWantsToChat&site=7385954&byherf=1&SESSIONVAR!skill=email-english

- SPSN Canada: Samsung product How-to Videos- www.samsung.com/spsncanada

CONTENT & SERVICES HUB

English: http://content.samsung.com/ca/main.do

French: http://content.samsung.com/ca/fr/main.do

Social operating hours: 9am – 6pm EST, week days