Haighs

General information

If there is an error with your online purchase please telephone 1300 HAIGHS (1300 424 447) if calling within Australia and +618 8372 7000 for international callers (9am to 5pm Australian Central Standard Time) or email orders@haighs.com.au

At Haigh’s we’re very proud to be the oldest family-owned chocolate maker in Australia.

Today the company is run by fourth generation Haighs, Alister and Simon - joint Managing Directors since 1990 and John Haigh, Chairman of the Board. We now employ over 500 people throughout our factory, administration and 15 retail stores located across Adelaide, Melbourne and Sydney.

Our Chocolate Making
Over the century we have been in business some things have changed, yet many remain the same. Our traditions, quality and passion for chocolate making continues. We still use only the very best, freshest ingredients and pride ourselves on being chocolate 'bean to bar' specialists. We are committed to the art of premium chocolate making from cocoa beans sourced from plantations around the world. Roasting our own cocoa beans enables us to develop our own unique blends of premium milk and dark chocolate with distinct aroma, texture and flavour.

Our cooking processes are unique. Our factory teams use meticulous artisan skills combined with the latest in modern manufacturing, high levels of training, equipment and techniques to create chocolates that look and taste delicious. Many of our chocolates continue to be hand-made and finished.

Each year our team of confectioners work to create new recipes and perhaps fine tune old favourites to ensure we continue to offer our customers a diverse selection of the most delectable chocolates. There is something for everyone with a choice of over 250 varieties from chocolate frogs to gift boxes of hand-dipped truffles. Read more about our chocolate making here.

Our customer experience
Our aim is to ensure the Haigh’s customer experience is one of quality. Visit any one of our stores and you’ll find that chocolate tasting, gift wrapping and personalised attention is all part of the service.

Today we have 15 stores. Six stores in Adelaide including the historic Beehive Corner, six in Melbourne including a store within the beautiful heritage listed Block Arcade and three in Sydney including our newest store at Chatswood Chase. We also have an online store, www.haighschocolates.com.au